Shipping policy

Order Cancellation  订单取消 Order Cancellation  订单取消

Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund!请注意，一旦下了订单，我们无法取消订单，因为订单会立即开始处理，但是，一旦您的订单到达您的手中，您可以联系我们的支持团队，以便开始退货流程。一旦您返回您的订单，我们可以处理退款！请注意，一旦下了订单，我们无法取消订单，因为订单会立即开始处理，但是，一旦您的订单到达您的手中，您可以联系我们的支持团队，以便开始退货流程。一旦您返回您的订单，我们可以处理退款！

Priority + Insured Shipping 优先保险运输优先保险运输

If you've selected Priority + Insured shipping, you will be given the option to have your order reshipped, or refunded if the order is lost in transit. 如果您选择了优先保险运输，您可以选择重新运送您的订单，或者如果订单在运输过程中丢失，您可以选择退款。如果您选择了优先保险运输，您可以选择重新运送您的订单，或者如果订单在运输过程中丢失，您可以选择退款。

If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost during transit.  如果您使用“免运费”或“优先处理”订购，如果您的包裹在运输过程中丢失，我们将重新发货。如果您使用“免运费”或“优先处理”订购，如果您的包裹在运输过程中丢失，我们将重新发货。

SHIPPING TO OVER 200 COUNTRIES运往200多个国家运往200多个国家

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.我们很自豪能提供国际航运服务。但是，有些地方我们无法运送到。如果您恰好来自这些国家之一，我们将与您联系。我们很自豪能提供国际航运服务。但是，有些地方我们无法运送到。如果您恰好来自这些国家之一，我们将与您联系。

 

We have warehouses in the USA, Asia, the UK, and Australia, ensuring fast and efficient order fulfillment. Your products will be shipped from the location that has stock available at the time of purchase.我们在美国，亚洲，英国和澳大利亚设有仓库，确保快速高效地完成订单。您的产品将在购买时从有库存可用的位置发货。我们在美国，亚洲，英国和澳大利亚设有仓库，确保快速高效地完成订单。您的产品将在购买时从有库存可用的位置发货。

 

 

LOST/MISSING PACKAGES 失去了/丢失的包

Maxority is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.如果在结账过程中输入了错误的地址，Meylora&trade不承担任何责任。在处理您的订单之前，请确保您的账单和送货地址是正确的。如果我们犯了一个错误，我们将完全负责为您的原始订单，不收取任何费用。如果在结账过程中输入了错误的地址，Meylora&trade不承担任何责任。在处理您的订单之前，请确保您的账单和送货地址是正确的。如果我们犯了一个错误，我们将完全负责为您的原始订单，不收取任何费用。

CUSTOMS 海关

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.我们不负责任何海关费用一旦项目已发运。通过购买我们的产品，您同意将一个或多个包裹运送给您，并在到达您的国家时收取海关费用。

SHIPPING TIME 运输时间

Shipping time varies by location. These are our estimates:运输时间因地点而异。以下是我们的估计:

 

Max delivery time – 20 business days.最长交货时间为20个工作日。

*This doesn’t include our 2-3 day processing time. During peak sale seasons, please expect a slightly longer processing time, we do apologize for this!这还不包括我们2-3天的处理时间。在销售旺季，处理时间可能会稍长一些，我们对此深表歉意！

*All shipping times exclude clearance/customs delays*所有运输时间不包括清关/海关延误

TRACKING INFORMATION 跟踪信息

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.一旦您的订单发货，您将收到一封带有跟踪号码的电子邮件，但有时由于免费送货跟踪不可用。

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.我的追踪显示“目前没有可用的信息”。

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.对于一些航运公司，跟踪信息更新到系统上需要2-5个工作日。如果您的订单是在5个工作日前下单的，并且您的跟踪号码仍然没有信息，请与我们联系。

WILL MY ITEMS BE SENT IN ONE PACKAGE?我的物品是一个包裹寄出吗？

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.出于物流方面的原因，即使您指定了联合运输，同一笔购买的商品有时也会分装寄送。

If you have any other questions, please contact us and we will do our best to help you out.如果您有任何其他问题，请与我们联系，我们将尽最大努力为您提供帮助。